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From Thursday 1st January 2015 all Academy Music Group venues will be implementing a new system for booking accessible tickets.
Proof of disability will be required on each booking. One of the accepted forms of proof will be the Access Card. For more information on this card and details how to obtain one please click here. The Access Card informs providers quickly and discreetly about the support and facilities a person may require when attending the venue.
For non-Access Card holders a booking form can be obtained from the venue and must be returned via email or post with a copy of one of the following documents DLA (Disability Living Allowance) letter or equivalent (Christmas bonus letters are not accepted), recognised assistance dog card or evidence that the person is registered with severe sight impairments. Any sensitive information such as address and amounts can be blanked out.
All copies received will be securely destroyed once requirements have been obtained.
To book tickets for O2 Academy Brixton please contact the venue 10am – 6pm Monday to Friday direct on 020 7787 3129 or email email@example.com to make a booking.
Spaces are limited and will be sold on a first come first served basis.
Once you have been in contact with the venue you will be sent an email confirmation that should be printed off and brought with you when you attend the event.
You can also contact the venue through text relay by 18002 020 7787 3129 should this be required.
This venue offers a limited amount of free companion tickets per show, these are available on a first come first served basis by contacting the venue directly (max one per disabled patron). These are limited in availability so please ensure you contact the venue as soon as possible to arrange.
Companion ticket holders should be able to meet the needs and assist the person they are accompanying in the event of an emergency.
Braille information sheets are available on request please email firstname.lastname@example.org or call 020 7787 3129.
Arriving at the Venue
We recommend arriving at the venue 10 - 15 minutes prior to the doors opening. The door time will be stated on the tickets or confirmations. Please try to arrive at the venue no later than 60 minutes after the doors open.
On arrival please go to the first door on the left hand side at the front of the venue.
Accessible Area & Facilities
O2 Academy Brixton accessible platform is located on the left had side of the stalls area. The platform can accommodate up to approximately 6 access ticket holders and their companions.
There is ramp access into the venue via the left hand set of front doors which also leads to the Box Office. The ramp is removable and put in place when needed by security. Please be aware due to the steps and pavement width the ramp is has a steep gradient. Security are on hand to assist on entry and exit. After entering the venue the accessible platform is on one level.
The main floor of the auditorium slopes away below the platform providing a good view over the crowd to the stage (25m approximately).
There is an accessible toilet close to the accessible platform in the Ra Bar, located just outside the auditorium. The accessible toilet is radar key compatible or security / box office staff can provide access on request.
There are no lowered areas at our bars, however there is a bar situated close to the accessible platform providing easy access for companions to purchase drinks. Staff at the bar will assist if required.
The box office does not currently have an induction loop system and is not of an accessible height. Staff will assist as much as possible.
Merchandise is available in the main foyer all products are displayed clearly on a board and can be brought closer to patrons on request.
The venue will host clubs and bands who use strobes effect lighting, signs are displayed as such, on shows with a higher than usual amount/ level of this effect extra signage is displayed.
Transport & Other Local Information
Address: O2 Academy Brixton, 211 Stockwell Road, London, SW9 9SL
The closest underground station is Brixton (Victoria Line) this station is an accessible station with lifts to street level, other local stations include Brixton Over ground and Stockwell Underground (Northern Line) however these are not accessible. www.tfl.gov.uk/journeyplanner
Brixton tube & rail stations are approximately 5 minutes from the venue.
Buses run from outside the O2 Academy and from the High Street to Central London. Timetables can be found on the TFL website: www.tfl.gov.uk/journeyplanner
There are two disabled parking bays outside of the front of the venue these are not the venues and are public bays.
There is limited parking around O2 Academy Brixton. There are parking bays in the nearby roads and the road opposite the venue which are a mixture of Pay & Display and residential bays (times for free parking and time limits vary - Please check the signage before parking in these areas)
Details of nearby accessible hotels, bars and restaurants can be found on: www.directenquiries.com
© 2012 Academy Music Group Limited - All Rights Reserved
O2 Academy Brixton is the trading name of Academy Music Group Limited. Registered in England. Company number 3463738. 211 Stockwell Road, London SW9 9SL.
VAT no: 710648159.